Privacy Policy
ServeVolley ("we", "us", "our") is a mobile application that helps tennis players track trainings and matches, discover rankings and news, and find partners. We are committed to protecting your privacy. This Policy explains what data we collect, how we use it, and your choices.
Data We Collect
- Account data: first name, last name, gender option, NTRP level, email, password (stored by our auth provider).
- App usage data you submit: training and match records (local on device), partner requests and chat messages (cloud), preferred language and settings.
- Device data: basic technical information such as device model and OS version may be collected by platform frameworks for reliability and diagnostics.
How We Use Data
- Provide authentication and maintain your account.
- Store user profiles and partner requests to enable discovery and chats.
- Display rankings and tennis news content within the app.
- Improve app performance, security, and user experience.
- Comply with legal obligations and enforce our Terms.
Where Data Is Stored
- Local Device: training/match journal data and selected language are saved locally using
@ionic/storage. You can clear these records from the app or by reinstalling. - Cloud: authentication and user profiles, partner requests and dialogs are stored in our cloud database (e.g., Firebase Authentication, Firestore/Realtime Database).
Legal Basis
If you are in the UK/EU, we process personal data based on: (i) performance of a contract (providing the app features), (ii) legitimate interests (security, improvement), and (iii) consent where required (e.g., optional notifications).
Retention
We retain cloud profile and dialog data while your account is active. You may request deletion of your account; we will remove cloud data subject to legal/operational requirements. Local data remains on your device until you delete it.
Children
ServeVolley is not directed to children under 13 (or under the age required by local law). Do not register if you do not meet the minimum age.
International Transfers
Our cloud providers may process data in multiple countries. We rely on appropriate safeguards for transfers, including standard contractual clauses where applicable.
Your Rights
Subject to your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise these rights, contact us at the email above.
Third-Party Services
- Firebase (Google): authentication, databases, hosting. See Google Privacy Policy.
- Capacitor plugins: access to device capabilities (e.g., Browser, Dialog) as invoked by you.
- Ionic/Angular: UI framework libraries which do not collect personal data by themselves.
- External news/ranking sources: we may link to third-party sites; their privacy practices apply when you visit them.
Changes to This Policy
We may update this Policy from time to time. We will revise the “Effective date” above and, where required, notify you in-app.
Terms of Use
These Terms govern your access to and use of ServeVolley. By creating an account or using the app, you agree to these Terms.
1. Eligibility & Account
- You must be legally permitted to use the app in your jurisdiction and meet the minimum age requirement.
- You are responsible for the accuracy of your registration information and for maintaining the confidentiality of your login credentials.
2. Acceptable Use
- Do not post unlawful, offensive, or harmful content, including harassment or personal data of others without consent.
- Do not misuse the app (e.g., spam, scraping, reverse engineering, interfering with security).
- Respect other users when creating partner requests and chatting.
3. Content
You retain rights to content you submit. You grant us a limited license to store, process, and display your content in order to provide the app features. You are responsible for ensuring you have the necessary rights to share such content.
4. Rankings and News
Rankings and news may be sourced from third parties. We do not guarantee accuracy, timeliness, or availability of such information.
5. Intellectual Property
ServeVolley and its logos, designs, and software are our intellectual property. You may not copy, modify, or distribute the app or its assets except as permitted by law.
6. Termination
We may suspend or terminate your access if you violate these Terms or if required by law. You may stop using the app at any time and request account deletion.
7. Disclaimers
The app is provided “as is” without warranties of any kind. We disclaim all implied warranties to the fullest extent permitted by law.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data or profits, arising from your use of the app.
9. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your use of the app or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles. Courts in England shall have exclusive jurisdiction, except where otherwise required by law.
11. Changes to Terms
We may update these Terms. If changes are material, we will notify you in-app. Your continued use after changes take effect constitutes acceptance.
12. Contact
Questions about these Terms? Reach out via the support contacts above.